Postage & Delivery

Postage of all items will be tracked and we will provide you with the tracking number.

Processing, handling and shipping of your order will take around 20 Business days, as our products are all customised and we need time to process them. We will do our best to process your order as soon as possible.

Postage is free for all products that are shipped within Australia and Internationally.

We will refund you for an error made by us in manufacturing your product. However, we will not refund any damage done to the product through the Post.

Please make sure that you give us all the right details when you put your order.

All payments are accepted through secure Pay Pal payment system.

Thank you

Customised Gifts Team